Privacy Policy

Effective Date: October 9, 2026

Advantage Security Technologies LLC (“AST,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, and how we protect SMS consent and mobile information.

Information We Collect

We may collect personal information that you provide to us directly, including:

• Name
• Company name
• Job title
• Mailing address
• Email address
• Phone number or mobile number
• Service address
• Account, billing, or payment-related information
• Information submitted through website forms, phone calls, emails, service requests, or other communications
• Information related to security systems, fire alarm systems, access control, video surveillance, monitoring, inspections, service, installations, projects, and related technology solutions

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and website usage data.

How We Use Personal Information

We may use personal information to:

• Respond to customer inquiries
• Provide quotes, service, inspections, monitoring, installations, and support
• Schedule appointments and service visits
• Communicate regarding service requests, projects, billing, account matters, and other business-related communications
• Maintain customer and service records
• Improve our services, website, and customer experience
• Comply with legal, regulatory, contractual, insurance, and safety obligations
• Protect our customers, employees, systems, and business operations

SMS Communications

Advantage Security Technologies LLC may use SMS messaging to provide customers with informational service notifications.

Our current SMS program is limited to manually sent notifications from Advantage Security Technologies employees advising customers when a technician is on the way to the customer’s jobsite.

We do not use this SMS program for marketing, promotional messaging, automated messaging, or AI-generated text messages.

Customers may provide verbal consent to receive these SMS notifications during scheduling or service coordination. When a customer agrees to receive SMS notifications, that consent is recorded in the customer or service record before an SMS message is sent.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP, call us at 479-474-9191, email support@advantage-security.net, or visit https://www.advantage-security.net.

SMS Consent and Mobile Information

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, or share mobile opt-in information, SMS consent, or text messaging originator opt-in data with third parties or affiliates for marketing or promotional purposes.

Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent may be disclosed only as necessary to provide SMS messaging services, support message delivery through telecommunications carriers and messaging service providers, comply with applicable law, or protect our legal rights.

Who We Share Personal Information With

We may share personal information when reasonably necessary with:

• Service providers that help us operate our business, including IT providers, phone system providers, payment processors, software providers, monitoring partners, and customer support tools
• Subcontractors or business partners involved in providing services to customers
• Legal, regulatory, insurance, or governmental entities when required
• Professional advisors such as attorneys, accountants, or auditors
• Successors or assigns in connection with a business transaction, if applicable

We do not sell personal information.

SMS opt-in information and SMS consent are excluded from general information-sharing practices and are handled as described in the SMS Consent and Mobile Information section above.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

No information system can be guaranteed to be completely secure. However, we take reasonable steps to protect the information entrusted to us.

Your Choices

You may contact us to request that we update or correct your personal information.

You may opt out of SMS messages at any time by replying STOP to an SMS message.

For SMS assistance, reply HELP or contact us using the information below.

Contact Us

Website: https://www.advantage-security.net
Email: support@advantage-security.net
Phone: 479-474-9191

For information regarding our SMS messaging program, please review our SMS Terms of Service at:

https://advantage-security.net/terms