OPEN POSITIONS

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Department: IT / Technology Services
Location: Fort Smith, AR / Springdale, AR (as needed)
Employment Type: Full-Time
Reports To: Jason Drews

Position Overview

Advantage Security Technologies is seeking an IT Apprentice to support our growing technology and systems infrastructure. This role is intended for individuals who want to build a long-term career in IT and low-voltage technology while receiving hands-on training, mentorship, and structured development.

The IT Apprentice will assist with day-to-day IT operations, field technology support, and basic systems administration while learning best practices across networking, hardware, software, and security-focused IT environments.

Key Responsibilities

  • Assist with installation, configuration, and maintenance of IT hardware (PCs, laptops, servers, networking equipment)
  • Provide basic helpdesk support (user accounts, passwords, email, workstation setup)
  • Support Microsoft 365, Outlook, Teams, and SharePoint administration tasks
  • Assist with network troubleshooting (switches, cabling, connectivity issues)
  • Support documentation of IT processes, configurations, and asset tracking
  • Assist senior staff with system upgrades, deployments, and troubleshooting
  • Learn and follow company IT security and data protection standards

Required Qualifications

  • Strong interest in IT and technology systems
  • Basic computer literacy (Windows OS, basic networking concepts preferred)
  • Willingness to learn, follow procedures, and accept feedback
  • Strong problem-solving mindset
  • Good communication and documentation skills
  • Valid driver’s license and ability to travel between offices/job sites as needed

Preferred (Not Required)

  • Coursework or certifications in IT, networking, or computer systems
  • Familiarity with Microsoft 365, Active Directory, or basic networking
  • Experience troubleshooting computers or assisting users informally

Expectations

  • Professional attitude and reliability
  • Ability to work independently and as part of a team
  • Willingness to grow with the company and take on increasing responsibility

Company Description: Advantage Security is a leading provider of fire alarm and security system installation and maintenance services for residential, commercial, and industrial clients. Our team of experienced technicians is committed to delivering high-quality solutions that meet our clients’ needs and exceed their expectations.

We are currently seeking a talented and experienced Low Voltage Service Technician. This is an exciting opportunity to work with a leading company in the industry and be a part of a dynamic team. In this role you will be responsible for the installation, maintaining, and testing of fire alarm systems, surveillance, access control, intrusion systems, and other low volt systems.

Your responsibilities may include:

  • Assisting in the installation of fire alarm and security systems: You will work alongside experienced technicians to install various components of fire alarm and security systems, including control panels, sensors, and wiring.
  • Leading and supervising a team of technicians to ensure successful project completion
  • Maintaining records: You will be responsible for keeping accurate records of work performed, materials used, and other relevant information. This includes preparing reports and maintaining a log of daily activities.
  • Provide technical support and training to team members as needed

Requirements:

  • Minimum of 2 years of experience in the low voltage industry
  • Basic knowledge of hand tools
  • Strong attention to detail
  • Strong knowledge of industry standards and regulations
  • Ability to read and interpret technical drawings and blueprints
  • Experience leading and supervising a team of technicians
  • Excellent communication, leadership, and problem-solving skills
  • Valid driver’s license and reliable transportation
  • Pass a background check
  • Meet the requirements to obtain an alarm license from the State of Arkansas

If you meet the above qualifications and are looking for an exciting opportunity to advance your career, please submit your resume and cover letter for consideration. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Able to work overtime (Preferred)

Ability to commute/relocate:

  • Fort Smith, AR 72903 or Springdale, AR 72762: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Fire alarm: 1 year (Preferred)
  • Security system: 1 year (Preferred)
  • CCTV 1 year (Preferred)

License/Certification:

  • Driver’s License (Required)

Work Location: In person

Location: Northwest Arkansas and Fort Smith, Arkansas

Company Description: Advantage Security is a leading provider of fire alarm and security system installation and maintenance services for residential, commercial, and industrial clients. Our team of experienced technicians is committed to delivering high-quality solutions that meet our clients’ needs and exceed their expectations.

Job Summary: We are seeking a motivated and ambitious Fire Alarm and Security Installation Apprentice to join our team. In this role, you will work alongside experienced professionals to learn the ins and outs of alarm systems installation, repair, and maintenance. You will be responsible for assisting in the installation and testing of fire alarm systems, surveillance, access control, intrusion systems, and other low volt systems. As a Fire Alarm and Security Installation Apprentice, you will work with a team of experienced technicians to install and maintain fire alarm and security systems in commercial and industrial buildings.

Your responsibilities may include:

  • Assisting in the installation of fire alarm and security systems: You will work alongside experienced technicians to install various components of fire alarm and security systems, including control panels, sensors, and wiring.
  • Helping with system testing and troubleshooting: You will assist in testing and troubleshooting systems to ensure that they are functioning properly and meeting safety standards.
  • Maintaining records: You will be responsible for keeping accurate records of work performed, materials used, and other relevant information. This includes preparing reports and maintaining a log of daily activities.
  • Learning safety regulations and protocols: You will learn safety regulations and protocols for fire alarm and security system installations, and ensure that these are followed at all times.
  • Communicating with team members and customers: You will communicate with team members and customers to ensure that work is completed on schedule, and to answer any questions they may have about the installation or maintenance process.
  • Learning new skills: You will have the opportunity to learn new skills and techniques related to fire alarm and security system installation and maintenance

Requirements:

  • High school diploma or equivalent
  • Basic knowledge of hand tools
  • Strong attention to detail
  • Good communication skills
  • Ability to work well in a team environment
  • Willingness to learn and take on new challenges
  • Valid driver’s license and reliable transportation
  • Pass a background check
  • Meet the requirements to obtain an alarm license from the State of Arkansas

This is an entry-level position that offers opportunities for growth and advancement. If you are looking to start a career in the fire alarm and security systems industry, we encourage you to apply. We are committed to providing our apprentices with the training and resources they need to succeed.

Job Type: Full-time

Pay: $13.00 – $16.00 per hour

Expected hours: 40 – 50 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation Package:

  • Hourly pay
  • Overtime pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Location: Northwest Arkansas and Fort Smith, Arkansas

Company Description: Advantage Security is a leading provider of fire alarm and security system installation and maintenance services for residential, commercial, and industrial clients. Our team of experienced technicians is committed to delivering high-quality solutions that meet our clients’ needs and exceed their expectations.

We are currently seeking a talented and experienced Fire and Security Alarm Foreman. This is an exciting opportunity to work with a leading company in the industry and be a part of a dynamic team. In this role you will be responsible for the installation, maintaining, and testing of fire alarm systems, surveillance, access control, intrusion systems, and other low volt systems.

Your responsibilities may include:

  • Assisting in the installation of fire alarm and security systems: You will work alongside experienced technicians to install various components of fire alarm and security systems, including control panels, sensors, and wiring.
  • Leading and supervising a team of technicians to ensure successful project completion
  • Maintaining records: You will be responsible for keeping accurate records of work performed, materials used, and other relevant information. This includes preparing reports and maintaining a log of daily activities.
  • Provide technical support and training to team members as needed

Requirements:

  • Minimum of 5 years of experience in the fire and security alarm industry
  • Basic knowledge of hand tools
  • Strong attention to detail
  • Strong knowledge of industry standards and regulations
  • Ability to read and interpret technical drawings and blueprints
  • Experience leading and supervising a team of technicians
  • Excellent communication, leadership, and problem-solving skills
  • Valid driver’s license and reliable transportation
  • Pass a background check
  • Meet the requirements to obtain an alarm license from the State of Arkansas

If you meet the above qualifications and are looking for an exciting opportunity to advance your career, please submit your resume and cover letter for consideration. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.

Job Type: Full-time

Pay: $18.00 – $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Springdale, AR 72762: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Fire alarm: 1 year (Required)
  • Security system: 1 year (Required)

License/Certification:

  • Driver’s License (Required)

Work Location: In person